WhatsApp Business is an instant messaging application developed by the same creators of WhatsApp, but which is designed and inspired by people who want to start their own business.
This application has a variety of tools that allow small, medium and large companies to maintain a simple, fluid and close communication with their most important partners and clients. The best part of all this is that its appearance is almost equal to that of traditional whatsapp, so it is very easy to use.
*It's free: WhatsApp Business is a completely free application that you can find in most virtual stores. You just have to be connected to the web to download it.
*Welcome messages: this setting allows you to write automated messages to welcome customers who contact your WhatsApp Business account.
*Absence Messages: the application also has the option of writing an automatic sending message every time you indicate your absence from the application, so if someone writes to you, this message will be sent automatically.
*Quick Answers: besides all the automatic messages that you can configure, you can also set up templates in order to achieve a more fluid communication. Because conversations with clients are usually repetitive, placing the first word of the template automatically completes the rest.
*Statistics: one of the best features of this app is the counting of messages, as it will inform you about the amount of messages sent, received, read and unread. In this way, you will not overlook any potential customer.
*Tags: you can classify your conversations with labels in order to take more control of your business.